Meet the Global Care Team

Clinical Care Coordinators and Referral Liaisons

This group is responsible for actively collaborating with your physician, consultants, other care providers, and your hospitality coordinator or interpreter to create a comprehensive plan to meet your medical, lodging, billing, and travel needs. They will provide regular updates to the embassy or commercial sponsor, monitor hospital and outpatient appointment notes, and request authorizations for additional services as needed from the embassy or commercial health insurance.

International Patient Relations Manager

The Manager of International Patient Relations is responsible for connecting each new patient with a designated Hospitality Coordinator and will assist with travel, housing, and interpretation needs. The goal is to make every patient and their family is receiving world-class, culturally sensitive care.

Hospitality Coordinators

Hospitality Coordinators are available to assist you with your non-medical needs including: interpreter services, dietary requests, religious needs, phone and internet access, lodging, local banking, and recreation. They will be your primary contact during your stay in Pittsburgh, will escort you to your appointment, and assist you with scheduling additional medical appointments as necessary.

In case of a medical emergency, please dial 911 for medical assistance and then notify your Hospitality Coordinator.